KeyReply is an enterprise Conversational AI platform with knowledge management and customer service automation capabilities. We serve large private, public healthcare providers and insurance companies. Our clients include the Ministry of Health, Singapore, National Heart Centre, KK Women’s and Children’s Hospital, Parkway Hospitals, AIA, and many more.
These organizations have multiple stakeholders, knowledge bases, and divisions with many segmented teams providing customer and staff-facing support. Where being able to find information and carry out key transactions and inquiries 24/7 can result in a huge competitive advantage for revenue, customer satisfaction, and operational excellence.
By joining us, you will be at the forefront of developing technology that will empower the next breed of enterprises, and working with these companies who care deeply about their customers. Your impact will not only be on streamlining and improving efficiency within these enterprises but also on delivering the perfect interaction to their end-user and driving customer satisfaction.
We are genuine, down-to-earth, hard workers; we don't just care about how we can have fun together, we care about how we can help each other grow and become a best-in-class individual, as much as we care about being the best-in-the-world business.
Test Automation Engineer
Skills & Experience required
· Bachelor's degree in Computer Science (or related field).
· Minimum 3 years of relevant work experience in the field of quality assurance and automation, preferably in customer or technical support within a SaaS setup.
· Experience in using test automation tools such as Selenium.
· Good in communication skills and teamwork.
· Proven problem-solving skills and attention to detail.
· Ability to multi-task, organize, and prioritize work.
· This role may be performed remotely outside Singapore, possibly in Vietnam, Indonesia & other countries in Asia.
Why join KeyReply?
We solve difficult problems that are very meaningful. Healthcare organizations around the world are now planning for what post-covid-19 will look like. What does a smart hospital look like? What changes should they make for Healthcare 2.0? By being nimbler in the way of delivering care–in person or remote; moving from reactive to proactive and preventive care; empowering patients to make informed first-level decisions on their next course of actions; and more efficient resource allocation, we can positively impact the lives of millions in very tangible ways. We are proud to work with some of the largest and most well-respected healthcare institutions. Your work will be used prominently by millions to improve the future of patient engagement. Lead the innovation in Healthcare and Insurance by joining KeyReply today.
Perks and Benefits:
Unique opportunity: Be exposed to the fast-paced world of high-tech start-ups.
Autonomy: Autonomy in the role and in managing your own portfolio and freedom to suggest improvements to the company.
Environment: Working with passionate, smart, and driven colleagues in a vibrant environment.
Flexibility: Flexible vacation policy and work arrangements
Attractive Package: Competitive salaries and benefits.