Crossover is the world's #1 source of remote full-time jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Totogi. Have you got what it takes?
Are you a telco industry customer support agent who is obsessed with providing a great customer experience? Are you interested in learning the latest AWS technologies to become an elite support engineer—all from your own home office? If so, Totogi has your next challenge.
Totogi is a product-driven telco software company focused on moving the entire telco industry to the public cloud and redefining how carriers engage with their subscribers. We believe the key to success is a robust, customer-obsessed support organization that provides proactive support to its customers on highly technical issues. You will not only have the opportunity to learn, use, and support cutting-edge telco software products, but you will also become a deep technical expert who can solve problems that no one has seen before.
We want our customer service quality to be the #1 reason our customers continue to partner with us year after year. If you’re looking to rapidly improve your skill set and take your career to the next level, the we invite you to join our advanced technical support team to see how we’re transforming telco.
What You Will Be Doing
What You Won’t Be Doing
Technical Support Engineer key responsibilities
Totogi is focused on building telco software for the public cloud and is completely redefining how carriers engage with their subscribers to drive customer love! We are a product-driven telco software company made up of some of the best minds from the telecoms industry and the brightest engineering talent across the globe. Change the game with us.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
What to expect next:
Important! If you do not receive an email from us:
Crossover Job Code: LJ-4612-PH-VIWester-TechnicalSuppo