Technical Project Manager - Remote

Akamai Technologies
Akamai Technologies
( Operations & Project Management )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Job Description

Do you relish the prospect of providing end to end support across multiple product suits?

Would you like the opportunity to work in a high-impact role responsible for building customer loyalty?

Join our APJ technical solution architect team

Our team works with world leading companies in every major industry to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers and prospects to align Akamai solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform.

Become a trusted advisor

As a Technical Project Manager, from pre-sales through to integration and performance, you will be an end-to-end trusted advisor to customers, managing their engagement with our platform and building technical solutions. In a high-impact, fast-paced environment you'll be project managing, problem-solving and building close relationships with customers across many industries.

As a Technical Project Manager, you will be responsible for-

  • Advocating best practice for the customer and internal teams during product design, development and implementation
  • Being the central point of contact for customers and leading the integrated account team delivering customer success
  • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
  • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
  • Communicating with internal, external customers and partners to share information and deliverables

Do What You Love

To be successful in this role you will-

  • 2 - 5 years of relevant experience and a Bachelors degree in Computer Science, or related field or its equivalent
  • Demonstrate experience in a customer-facing role within the information technology industry
  • Show some experience of managing and delivering technical customer projects successfully
  • Show understanding of working with network technologies, web performance or media related technologies, methodologies and/or architectures
  • Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
  • Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
  • Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment

Work in a way that works for you

We recognize that the way in which people want to work and deliver at their best can vary for each person.

This is a flexible role and may be performed at your home and/or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.

Working with us

At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life-

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About Us

Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.

Join us

Are you seeking an opportunity to learn and make a real impact in a global technology company? Come join us and learn with a team of people who will challenge and inspire you! By the end of your assignment, you will gain a network of encouraging colleagues ready to support you in your studies and beyond.

Akamai is committed to complying with COVID-19 requirements in the countries where it operates. For roles subject to vaccination mandates, we require proof of vaccination or an approved exemption, if permitted, as a condition of employment. We will provide additional details regarding our vaccine record submission and exemption request protocols during the hiring and onboarding process.

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