Team Lead Customer Portal

Career Connect (Philippines)
Career Connect (Philippines)
( Customer Service )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

This is a remote position.

Working Setup: This work is WFH with some requirements to go on site 2-3x a week if necessary


  • Project management of the international rollout of the portal platform in the various markets (SAP Commerce, CDC & PIMcore)
  • Conceptual development of the platform and ongoing technical and visual optimization in close cooperation with IT Digital Solutions
  • Coordination and prioritization of the requirements of the markets
  • Coordinator between the requirements of internal contact persons and external service providers
  • Organization and implementation of tests, training courses and business documentation
  • Monitor, analyze and resolve data-based problems
  • Function process expert
  • Compliance with the brand rules
  • Implementation of and compliance with the requirements of the safety manual
  • Implementation of and compliance with the requirements of the personnel manual
  • Implementation of and compliance with regulatory requirements


  • Subject-specific training or completed studies at a technical college / university with a specialization in marketing / business informatics / e-commerce
  • Several years of professional experience with e-commerce platforms (SAP Commerce)
  • Very good written and spoken English
  • Project management skills
  • Interest in digital media
  • Basic technical understanding of internet technologies
  • Good MS Office knowledge
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LinkedIn-PH - 1 year ago