#SGUnitedTraineeships (SGUT) - Desktop Remote Support Engineer

NCS Group
NCS Group
( HR, Training & Recruitment )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Realise your full potential with Asia's leading communications group. While we take pride in our 140-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.

About Sgunited Traineeships

Singtel Group is partnering with WSG to offer SGUnited Traineeships to recent graduates, to equip them with work experience and boost their employability. We have a broad range of opportunities across business, corporate functions and ICT. These traineeships will equip you with practical work experience in our operations, with a blend of on-the-job training and e-learning through our digital platform, #CURIOUS, which features >150,000 virtual learning courses.

More information on the program can be found under www.wsg.gov.sg/SGUnitedTraineeships-Trainees.html

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. It is headquartered in Singapore and a wholly-owned subsidiary of the Singtel Group.

NCS has in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

We deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology.

Traineeship Description

This position works with various stakeholder and is responsible to provide 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received in a professional and timely manner

Skills And Competencies To Learn

  • To gain understanding on Service Mindset with the Six Levels of Service
  • To be exposed to project domain training
  • Gain experience in calls handling

This role is for all Singaporeans or PRs, who graduated from ITE, Polytechnics, Universities and other private institutions in 2019/2020. Those who completed National Service in 2019/2020 are also welcomed to apply!

Click here to apply directly to this traineeship on mycareersfuture.sg

Disclaimer: Employee Referral Programme does not apply for this traineeship program.

Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).

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