Service Manager

( )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail
If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.

We are looking forward to a Service Manager in Eaton’s electrical business, based in Jakarta, Indonesia. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

This exciting role offers opportunity to:
  • Responsible for building strong service sales team, strengthen exsiting installbase customer relationship, ensure profitable service & maintenance contract while achieve customer satisfaction.
  • Accountable for enhancing operation team's technical competency, service capability and support capacity, to setup world class standard service execution team.
  • Alignment with both sales team and project managment team to enlarge Eaton PQ and PD install base by 2025.
  • Collaborate with service partner and ASP to extend Eaton service network in country wide, achieve geographical coverage for major cities.
  • Strategize service business, identify growth area, penetrate into competitor's territory.
  • Engage internal team to setup service process, warranty process, service sales process etc according to ISO and company process.
  • Show strong leadership in coaching, demostrating to team member, build strong 1st liner manager.
  • Bachelor’s Degree, preferably in Industrial Engineering or any other fields of Engineering
  • UPS service background preferred with at least 8 years’ experience
  • Good communication skill
  • Yes! Because you are the one we are looking for, we hope to hear from you now!

Job tag:




Asia Pacific

Primary Location

Indonesia-ID State-Jakarta

Work Locations

Jakarta Id Loc 1


EA East Asia

Job Level




Is remote work (i.e. working from home or another Eaton facility) allowed for this position?


Does this position offer relocation?



Yes, 10 % of the Time

Requisition ID :111419

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