Senior Operations Manager

Zenith Chain
Zenith Chain
( Operations & Project Management )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Zenith Chain is looking for an Operations Manager with proven experience in

the industry, who will help us during the setup of the internal operations of the

Crypto Exchange

• Setting up internal operations of Crypto Exchange

• Undertake regular financial reviews

• Implement policies regarding regulatory requirements (Compliance

Procedures) to effectively identify and manage the key risks

• Respond to customer queries in a timely manner with the utmost

professionalism and in accordance with company policies/guidelines

• Develop a trusted advisor relationship with key accounts

• Work closely with various internal partners (including Founders,

Engineers, Sales, Marketing, Control teams, IT) in different regions

• Strive to make your team’s work as efficient as possible by improving or

creating processes, automating as much of your work as possible,

• Constantly look for ways to improve our customer service and handle the

process support


• Experience and knowledge of Cryptocurrencies, Blockchain, and trading

• Experience setting up internal operations of Crypto Exchange

• Attention to detail with excellent communication skills and patience

• Ability to troubleshoot and discover answers quickly and effectively

• Capable of working under pressure

• Cooperative with strong team spirit and a willingness to motivate your

other colleagues on the Customer Support Team

• Language skills including but not limited to English

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