Sales Development Representative (SDR)

Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for responding to inbound inquiries and increasing our outreach via outbound activity. You will strategically approach target companies and sell automation solutions that will help them achieve their business objectives.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.

Responsibilities

• Develop and manage sales pipeline, prospect and assess sales potential; create detailed prospecting lists using various methods to identify and win new enterprise customers
• Schedules customer onboarding calls; transitions the customer to Customer Success; expedite the resolution of customer problems and complaints to maximize satisfaction
• Establish and maintain positive business and customer relationships. Increase visibility of Workato across all departments within customer accounts
• Present, promote and sell products/services using well-formed arguments to existing and prospective customers; provide product demonstration to prospects
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs; proactively help customers to assess Workato throughout the decision process
• Regularly evaluate market potential, track sales and status reports; analyze market to formulate plans to win and grow new and existing businesses by working with Marketing, Customer Success and Product
• Meet and exceed sales targets and outcomes within schedule
• Work effectively in teams to maximize revenue potential and ensure customer success
• Continuously improve through feedback

Requirements

Qualifications and Experience

• Bachelor’s degree or equivalent industry experience preferred.
• High level of comfort presenting key client issues, be the customer advocate within Workato
• Identify and leverage trends within industry of expertise/focus
• Prioritise and deliver outstanding customer service experience to Workato’s customers
• Technical background or good understanding of technology and industry trends, especially in the app integration space preferred
• Experience or interest in customer sales, account management or consulting preferred

Skills

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
• Excellent written and oral communication skills in English
• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

Why Workato?

• Supportive, collaborative, international team environment that supports remote employees (currently all of us!)
• Long-term prospects for a professional career in a high growth company
• Flexible Work culture
• Be part of a community-oriented organization with a history of giving back
• Best in class technology tools to empower you to do your best work
• Support for professional development and continuous learning
• Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue
• Company-sponsored team-bonding activities and team celebrations
• Employee and Customer referral bonuses

All full-time permanent employees in Singapore will also have the following benefits:

• Workato Stock Options at one of Silicon Valley’s fastest growing startups
• Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)