Run Specialist

Astek is proposing an opportunity for Run Specialist to support our client in the consumer goods industry, based in Singapore.

Job summary:

• Provide level 1 and 2 application support to the business users
• Analyze and manage functional and technical incidents/problems/requests coming
• Define and implement in coordination with the build team the needed application monitoring
• Supervise and monitor daily and monthly chains and handle user requests by working closely with the project, infrastructure, and production teams
• Contribute to software releases and other planned activities to ensure good health and expected behavior of the applications
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with the build team and the ops team
• Collaborate with the build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of the long-term solution.
• Provide non-functional requirements to the build team to implement monitoring as code whenever available.

 Qualifications:

• Minimum of 3 years experience in related fields.
• Experienced in Microsoft Office, incident management (Service Now, etc.), and other reporting tools.
• Must have ITIL certification or any equivalent certifications.
• Strong in analytical or troubleshooting skills
• Proficient in Linux/Unix, Database, PL/SQL, Middleware MQ Series, CFT, Control-M.
• Knowledge in the trade life cycle, financial products such as IRD, Treasury, FX, Bonds, Credit, etc.) would be a plus.
• Exposure to Capital Market FO/BO system and ideally Summit would be a plus.
• Knowledge in software development life cycle and DevOps concepts would be a plus.