Research Analyst - Remote

TeleTech Philippines
TeleTech Philippines
( Science, Research & Analysis )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Join our world of possibilities...

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 60,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world's largest companies in the Philippines since 2001. Our passion for helping clients better serve their own customers is unequalled in the industry. We're looking for dynamic, service- focused people who share our high level of commitment.

Research Analyst, Marketing Analytics

National Capital Reg - Makati City

As an Analyst of Research, you will be a member of a small, focused team that conducts secondary and primary research for industry verticals and business units throughout the company. Your output will provide critical research findings and reports on key industry trends, strategic sales engagements, sales account plans, product investment, marketing campaigns, and sales engagement proposals.

As a contributor to the team and business, you will be responsible for delivering high quality analysis, insight, and presentations to support the International Sales and Marketing programs.

  • Candidate must possess at least a Bachelor's/College Degree in any field.
  • Ability to synthesize information into useful headlines of information containing actionable recommendations.
  • Capable of independently managing time & tasks to accomplish objectives effectively and efficiently.
  • A fast learner, pro-active, flexible, patient and has a keen eye for attention to details.
  • Maximize usage of available tools/support to maintain/improve content quality during daily operations.
  • Should have excellent communication skills, fluent in both oral and written English.
  • Experience in primary and secondary research tactics.
  • Keeps up to date on industry trends and reporting standards.
  • Converting data into easy-to-understand reports or presentations
  • Must have excellent computer and Internet research skills.
  • Preferred experience with competitor and market research
  • Proficient in MS Office PowerPoint, Excel and Word
  • Full-Time position available.
  • Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development/Research or equivalent.
  • Candidates must be willing to work as soon as possible.
  • Fresh college graduates are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the diversity and women in leadership awards on For more information about TTEC, visit or search #ExperienceTTEC throughout social media to engage in the global conversation.

Primary Location

PH-National Capital-Mandaluyong, Metro Manila



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