GitLab's DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute .
This position is 100% remote, based in North America.
GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Revenue Marketing team. As a SDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you'll do in this role
- Effectively manage inbound lead flow as well as executing outbound prospecting initiative
- Conduct high-level discovery conversations in target accounts
- Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
- Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
- Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
- Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io
- Manage, track, and report on all activities and results using Salesforce
- Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager
- Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events
- Attend field marketing events to engage with participants identify opportunities, and to schedule meetings
- Act as a mentor for new SDR hires in helping them navigate their key accounts
- Work in collaboration with Digital Marketing to develop targeted marketing tactics against your assigned target accounts
- We’re a diverse team and we’re looking for you to bring your own unique flavor to the SDR role!
- Extends that of the Junior SDR, SDR (Intermediate) or Senior SDR responsibilities
- Focus on Public Sector customers
We're looking for
- Someone excited by the prospect of working cross-functionally with sales and different marketing departments. You'll have exposure to different departments like Sales, Marketing, Finance, Recruiting, Enablement, Engineering, etc. which will help you determine your career path at GitLab.
- Previous experience working with Public Sector based customers or teams
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- A self-starter with a track record of successful, credible achievements
- Knowledge of business process, roles, and organizational structure
- Determined personality with a desire to grow and win
- Passionate about being a part of GitLab’s journey
- Proficient in using Salesforce and LinkedIn
- 2+ years work experience in a professional environment
- Previous tech industry experience or experience in sales development, marketing and/or sales is a plus
- Outbound prospecting experience is a plus
- Globally we require excellent written and spoken English which is our company language
- Ability to use GitLab
- A shared interest in our values , and working in accordance with those values
Also, we know it’s tough, but please try to avoid the confidence gap . You don’t have to match all the listed requirements exactly to be considered for this role.
To view the full job description and hiring process, please view our handbook . Additional details about our process can also be found on our hiring page .
Country Hiring Guidelines
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.