(PH) Account Manager - Remote

WideOut
WideOut
( Accounting & Finance )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail
  • Act as the primary customer interface that is responsible for the development of business and relationships with the clients’ senior management and lead day-to-day management and optimization of campaigns pertaining to these clients.
  • Represents Single Point of Contact for the clients. Identifies opportunities and works with the department head to grow the clients’ business; manage clients’ needs and sees to it that they are met. She should proactively resolve concerns.
  • Act as liaison within Wide-out for all client concerns. Review and propose systems and policies and implement programs appropriate for the Wide-Out staff assigned to those clients.
  • Work closely with the operations team to ensure adherence of agreed SLA’s and success metrics with the client(s).
  • Work closely with the operations team to review and analyze overall service level results to determine and recommend changes and/or solutions to improve quality, reduce cost and enhance service delivery.
  • Analyze pricing-delivery, accuracy and thorough understanding of any issues surrounding invoices. She shall be responsible for accurately billing and collecting from the client within the acceptable time frame approved by the Board.
  • Work with the department head to develop, issue and secure approval of MSA’s, SOW’s and any and all other pertinent documents and contracts.
  • Develop annual projections and forecasts across client businesses, and help manage the revenue of each line of business. (P&L)
  • Initiate and facilitate Quarterly Business Review (QBR)
  • Work closely with the department head to regularly develop product and service proposals both for potential clients and proactively.
  • Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing, Commerce and equivalent
  • At least 5 years of working experience in the related field is required for this position
  • Outstanding written and oral communication and presentation skills
  • Superior business and negotiation skills
  • Ability and willingness to travel
  • Willing to work at night
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LinkedIn-PH - 8 months ago