This is a remote position.
We are looking for a good candidate in Devops(Siebel Admin + Automation Expertise(Bash/Python/Perl/Chef) Role who can perform CTMS 19.x application install, code migrations, Automations for implementing accelerators for daily routine tasks and to perform Production Support. In-depth knowledge & Understanding of Siebel Server Architecture.
- Administration support across different clusters implementations i.e. Dev, Test, Prod etc. for HDP & upcoming CDP/CDH
- Role assists clients in the selection, implementation, and production support of application packaged solutions
- One has in-depth Siebel CRM consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client’s business environment in order to achieve client expected business results
- Experience on Uses business knowledge and expertise on Siebel OM to effectively integrate packaged technology into the client s business environment in order to achieve client expected business results
- Understand the functional and non-functional requirements in the solution and mentor the team with technological expertise and decisions Responsible for project support, support mentoring, and training for transition to the support team
- Excellent knowledge in Siebel CRM SR flow and workflow manager
- Effective and efficient Management of Siebel CRM operations
- Drive Automation on Siebel SR monitoring good troubleshooting skills, and have understanding of system s capacity, bottlenecks, basics of memory, CPU, OS, storage and networks
Requirements
- Ability to work 24*7 to meet Business Requirements
- Able to work independently, manage time and complete tasks within deadlines
- Must have worked in a regulated requirement
- Must Perform performance trend analysis and manage the server/network capacity
- Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system
- Work with others to define, coordinate vendor purchase needs
- Responsible for support documentation as well
- Excellent verbal and written communication skills
- Bachelor’s degree in a computer related degree program or equivalent work experience
- Must have minimum 7 years hands-on experience in Siebel CRM and OM Automation and/or Siebel OM Product Configuration of relevant work experience
Work From Home Requirements
- At least 10mbps internet connection
- Back up internet connection, postpaid or prepaid
- Laptop or Desktop with updated operating systems (at least core i5 or higher)
- Backup laptop or desktop (at least core i5 or higher)
- Headset with mic
- No background noise during work hours
- Must not be currently employed full time