Operations Specialist

( Operations & Project Management )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

About The Company

  • Early-stage, ed-tech, funded, growing, growing fast.
  • Mission Driven: Make Indonesia competitive on a global scale.
  • Build the best educational content and technology to advance STEM education
  • Students-First approach

About The People

  • Love what we do
  • Committed to making learning fun, accessible, and safe
  • Teams are better. We value ownership, responsibility, transparency
  • Global, diverse backgrounds. Been there, done that.

What You Will Do/Core Responsibilities?

  • Maintaining tracker of attendance for students on a daily basis
  • Analyzing the issues that students face, categorizing them and making an action plan
  • Coordinating with different teams like sales and product to ensure the issues are resolved within the deadline ensuring retention of the students in the class
  • Contacting and communicating with the parents for reporting the attendance of the students on a regular basis
  • Summarizing, disseminating, and documenting feedback (from parents and students) to teachers in a timely manner

🌏 Remote done right

  • Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls.
  • Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong.
  • A good balance between deep focused work and collaborative work ⚖️

About you

  • Knowledge of Excel or Google Sheets is a must
  • Fluency in communication is a must (in Bahasa)
  • Detail oriented, considerate, empathetic and well organized person
  • Able to work on deadlines
  • Highly comfortable and adaptable in a semi-structured environment and organization that changes frequently
  • Previous work experience in a startup is a plus
  • Fast learner, problem-solver and can-do attitude

Track record

  • Graduated in Quantitative measures like (Computer Science, Mathematics/Statistics/Economics) is a plus
  • 1-3 years’ of experience in Product operations is a plus
  • Strong analytical, data-driven, organizational, and creative problem solving skills

You will make us go 😍 if:

  • You’ve had experience in EdTech
  • You have experience working for a startup who have scaled 0 to1
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