This position is responsible for the maintenance activity from the Metro Ethernet as required to provide and maintain service. Analyze network facilities, special service circuits utilizing a variety of menu and non-menu-driven systems to isolate repair problems and restore customer service. Utilize technical standards from Telcordia/vendors in order to provide and maintain services to the customer.
Qualifications
- Knowledge of special service equipment and network connections
- Knowledge of fiber systems Sonet, Metro Ethernet
- Understanding basic digital communication applications
- Knowledge of electronic and digital theory/principle
- Knowledge of Low Bandwidth and High Bandwidth circuits and how it applies in a circuit hierarchy
- Knowledge of service orders, trouble tickets, and circuit diagrams
- Basic understanding of Transport and knowledge of 7100 Tellabs, Flashwaves and 5150 Ciena
- Knowledge of job-related facility, equipment, plant, tools, products, services, symbols, records, applicable techniques, and applications
- Understanding of the OSI model, specifically Layers 1-3
- Basic understanding of VOIP
- Basic understanding of Ethernet Troubleshooting
- Knowledge of special service equipment and network connections
- Knowledge of fiber systems Sonet, Metro Ethernet
- Understanding basic digital communication applications
- Knowledge of electronic and digital theory/principle
- Knowledge of Low Bandwidth and High Bandwidth circuits and how it applies in a circuit hierarchy
- Knowledge of service orders, trouble tickets, and circuit diagrams
- Basic understanding of Transport and knowledge of 7100 Tellabs, Flashwaves and 5150 Ciena
- Knowledge of job-related facility, equipment, plant, tools, products, services, symbols, records, applicable techniques, and applications
- Understanding of the OSI model, specifically Layers 1-3
- Basic understanding of VOIP
- Basic understanding of Ethernet Troubleshooting
Required Ethernet Proficiencies
- Alcatel-Lucent - 7210,7750, 7450
- Adtran - TA5000, TA3000, NV8044, NV800 series NID’s
- Calix - C7, E5, E7
- Actelis - ML2300, ML1300, ML230, ML130, ML600 series NID’s
- Canoga Perkins
- Cisco - ME3400, ME3600, 6509, 7609, ASR9010, 903, 7606, 3750 and 4900 series
- Juniper - E320, M320, MX480, MX960
- Ciena – LE311V, 3930, 3931, 3940, 3960, 5140
- RAD
- Dedicated Internet
- Customer premise Managed Router
- Juniper and Cisco Network Routing/Circuit Provisioning
- OSI Layers: Ethernet, IP, MPLS, spanning tree, networking, routers.
- Protocol/layer: Ethernet, HDLC, PPP, MPLS, CDP, LLDP, IPv4, BGP, OSPF, TCP, IP, UDP, DNS, DHCP, SSH, SNMP, Telnet.
- EPL, EVPL, EIA, E-Reach, E-Access, E-Tree
About Us
Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.
If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.