Medical Billing Associate: Cash Applications

Better Health
Better Health
( Health Care,Pharmaceuticals & Nursing )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Medical Billing Associate: Cash Applications (Remote)

Better Health is creating a new medical provider type, disrupting the $80B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution. We help our members discover and purchase the best medical equipment and supplies to address their underlying chronic conditions.

Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states, 11 Medicaid licenses, and preferred national provider contracts with Oscar Health and Humana. This has allowed our member base to rapidly grow month to month with virtually no churn. We are backed by Caffeinated Capital, General Catalyst, 8VC, and Bill Ackman, as well as several prominent healthcare leaders including the CEO and President of eHealth.

With this growth has come a new need, a Medical Billing Associate: Cash Applications. We need someone with a strong background and understanding of aging Accounts Receivables (AR), denials, of using insurance portals, and contacting insurance companies directly. The ideal candidate would be someone who loves investigating, getting to the root of an issue, and cleaning up accounts. While there is a bit of repetition in this role's responsibilities, each denial comes with it's own unique challenges to resolve.

So, what will you do as our Medical Billing Associate: Cash Applications?

The Medical Billing Associate: Cash Applications is responsible for performing reconciliation, clerical, and reimbursement support functions of the billing office, which includes cash posting and lockbox reconciliation and distribution of correspondence.

  • Maintains cash reconciliations consistently and efficiently
  • Maintain an accurate daily log of all deposits
  • Prepare deposit for data entry to post payments to the appropriate account
  • Assist data entry with balancing deposits
  • Post/Balance cash daily, including Cash Transfers, manual checks, ERNs, and credit cards
  • Resolve credit balances and unapplied cash appropriately
  • Review and update patient demographics and payer information as necessary for completion of claims payment as found thru cash posting
  • Responsible for transferring balances per Explanation of Benefits (EOBs)
  • Promptly identify any errors or other issues in deposits, ERNs, patient accounts
  • Be able to understand the revenue cycle process and how it relates to payers and patients
  • Distribute copies (electronic) of the EOBs to the appropriate collector in a timely manner if warranted
  • Manage Lockbox and/or incoming mail correspondence and distribute appropriately
  • Other duties as assigned

Sounds exciting? Well, we're looking for YOU if you:

  • 2+ Years of experience in Accounts Receivables (AR) insurance payment posting
  • Knowledge of medical terminology + managed care billing guidelines
  • Bonus Points for a familiarity with DME and CGM
  • Must be able to prioritize and work independently
  • Ability to work Full Time 40 hours per week within the timezones in the United States
  • Previous lock box experience

Now, why choose Better Health?

For starters, our benefits include:

  • Competitive Salary + equity package
  • Healthcare & Dental
  • Flexible PTO
  • Full Remote Flexibility
  • Joining a leadership team passionate about improving the lives of those living with chronic conditions

But most importantly, here at Better Health, our mission is to bring information, access, and support to people managing chronic conditions at home. Our diverse team is united by our shared values:

  • Open dialogue with radical transparency
  • Creativity to run with ideas
  • Collaboration across teams

If you're fired up at the thought of revitalizing a tired $60 billion industry and passionate about user-focused solutions, join us!

Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.

We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.

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