Logistics Coordinator

This position can be remote but you do need to be within commuting distance for any meetings.

Position Summary:

The Logistics Coordinator is an important operations position within the Business Process Outsourcing (BPO) portfolio for BluJay Solutions (now part of E2open). In this role a team member handles time sensitive responsibilities that require immediate action outside of standard business hours. A candidate will be responsible for the tactical management of multiple customer’s transportation needs, which could vary day to day.

Key Responsibilities:

• Responsible for managing and executing the entire order to cash workflow including:
• Create and plan loads (i.e. mode selection, multi-stop ordering, etc.)
• Route tenders to carriers defined by routing guide(s)
• Ensure coverage for all loads ahead of relevant milestones
• Request or approve appointment times for all relevant stops
• Track execution of loads against relevant milestones:
• Identify any risks to successful delivery
• Offer solutions or recommendations to all known risks
• Keep all relevant stakeholders informed with status updates
• Follow up with carriers to provide required information (i.e. actual arrival and departure times, PODs, etc.)
• Review, assess, make decisions to execute accessorial charge requests for approval or denial
• Process loads for timely payment to carriers
• Analyze service and cost implications to inform critical decisions made while building optimal load sequences and managing exceptions; including but not limited to rate negotiation, approvals, and carrier selection in spot-market workflows 
• Proactively monitor status (and recommend steps for improvement) of KPIs including:
• On-time performance
• Tender acceptance
• Routing guide compliance
• Develop relationships as a trusted advisor at all levels of the customer organization

Other Responsibilities:

• Performs other duties as needed

Qualifications:

• Bachelor’s Degree (Supply Chain Management or related field) or 2+ years relevant and equivalent experience
• Experience with supply chain software (BluJay’s portfolio suite or JDA, SAP, Oracle, Mercury Gate, Pinc, etc.)
• Experience with transportation across all modes, HOS regulations, equipment constraints, etc.
• Advanced computer skills, including full proficiency with Microsoft Office Suite
• Customer facing and/or supplier management experience is highly preferred
• Great interpersonal skills with ability to influence others without role power
• Proven problem-solving ability; comfortable analyzing large data sets and presenting recommendations
• Ability to read and interpret industry documentation
• Ability to work remotely (out of the office) as needed