Junior UX Researcher (Remote)

Company Description

Many Filipinos do not have easy or affordable access to basic financial services like bank accounts, remittance services and investment products.

Blockchain technology is solving many of these problems through cryptocurrencies and digital assets. By providing an exchange platform for cryptocurrencies and digital assets, PDAX aims to make financial products and services cheaper and more accessible to the ordinary Filipino.

PDAX operates an open marketplace for digital assets, i.e. PDAX.ph and retail distribution app for securities, e.g. Bonds.PH.

PDAX is a financial institution regulated by the Bangko Sentral ng Pilipinas (BSP), and is Series A venture backed by the global leaders in crypto and blockchain technology, and by SEA-focused venture capital firms.

Responsibilities

• Proactively identify generative user research projects within your stage groups. Work collaboratively with Product Managers to execute research projects.
• Divide your time across strategic research, problem validation, and solution validation.
• Guide, and where necessary train, Product Designers in how to undertake evaluative research projects and in how to create strategic deliverables (such as journey maps, storyboards, competitive analyses, and personas).
• Form a working understanding of the technology and features of the stage groups to which you are assigned, and have working knowledge of the end-to-end product.
• Evangelize research. Share user insights with the broader organization and externally in creative ways to increase empathy.
• Conduct qualitative and quantitative research
• Actively contribute to UX Research processes, documentation, and repositories.

Qualifications

• Significant professional experience with mixed methods user research.
• Experience with both quantitative and qualitative research methods
• Experience integrating user research into product designs.
• Excellent planning and organizational skills with the ability to manage multiple competing priorities.
• Share our values , and work under those values.
• Self-motivated, driven and collaborative
• Strong written and oral communication skills
• Takes pride in the details no matter how small
• Positive attitude and insatiable hunger to learn
• Passion for designing solutions for complex business rules to create simple experience solutions that meet the needs of diverse user groups
• Keen understanding of usability principles, web standards, UI patterns and their application
• Ability to advocate for the user and communicate informed design rationale and value

Nice to have

• Willingness to work in a startup environment
• Eagerness to learn new skills and grow professionally and personally
• Enthusiasm for trading stocks, ForEx, cryptocurrencies
• Interest in blockchain and cryptocurrencies
• Experience working with a global, distributed team
• Entrepreneurial spirit – you’re not here to just execute, challenge us and inspire us and make this your company too!