IT Services Project Manager

Safari Micro
Safari Micro
( )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

IT Services Project Manager (Work From Home + Night Shift)

Hello, and thank you for taking the time to learn about our company and this brand-new IT Services Project Manager position that we have recently created. Our company, Safari One Business Solutions, is a Philippines based corporation that supports the accounting, finance, and various operational/logistical functions for Safari Micro, Inc. Safari Micro was founded in 1997, and is a privately held, profitable and well-established reseller of computer hardware, software, and IT services to corporations and governmental agencies/municipalities throughout the U.S. We are based in the U.S. in sunny Chandler, Arizona.

Safari One Business Solutions has been based in the Philippines since 2013. Due to the recent Covid-19 pandemic, our entire team of smart, driven, friendly and fun loving (we think having fun at work is important!) professionals are effectively working from their homes to support our U.S. based operations. At Safari, we feel that working with great people is extremely important to employee happiness. We therefore want to hire people who are motivated, intelligent, responsible, and genuinely enjoyable to work with! Even during these uncertain times brought about by Covid-19, we continue to strongly believe in consistently growing our Philippines based team which has been (and will continue to be) an important part of our company’s success. Due to Covid-19, we have no plans for our team to return to the office. Therefore, this will be a permanent “work from home” position. Goodbye traffic jams and long commutes! All candidates must have a dedicated home office space and an extremely reliable high speed internet connection that can be verified.

Our IT Services company provides consulting and managed IT services to our clients throughout the U.S. This division has seen extremely rapid growth over the last few years, and the global Covid-19 pandemic has only increased our growth trajectory as a large number of our existing and new clients are leveraging our expertise to effectively allow their employees to work remotely in a cloud environment. Therefore, we are excited to announce that we have created this brand new Project Manager role, which will be reporting directly to our Chief Operating Officer.

Because this position will be directly supporting the U.S team’s daytime operations, this person be required to work on our night shift in the Philippines, which is from approximately 10:30pm – 7:30am, local Philippines time. Depending on the workload, our team can work up to 50 hours a week (but usually about 45…we value your life outside of work!). At Safari, we feel that working with great people is extremely important to employee happiness. We therefore want to hire people who are motivated, intelligent, responsible, and genuinely enjoyable to work with!

Principal Accountabilities / “A Day in the Life” of this Position:

  • First of all, applicants should know that the project management responsibilities and priorities may regularly change as you work directly with our management team to learn about our internal operational processes and the wide range of IT projects happening within the both the company and at our external customers. We need someone who is flexible, adaptable and knows how to pivot their time and energy (and the efforts of the IT Services staff) if a project quickly changes direction.
  • Your key responsibility is to properly schedule and manage these IT projects. To do this, you will need to determine and define clear project deliverables from the start of the project. Part of this process will be working with our management to understand and define the key roles and responsibilities for the team members who will be assigned to specific internal projects and/or external client engagements.
  • Another primary responsibility is to assign and oversee the daily tasks of our technical IT services personnel. This will ensure that all members of the team are effectively working towards the established project milestones. We have a lot of random tasks and projects that can “pop up” in the middle of a day. You will be responsible for keeping the team members’ workloads prioritized in order to keep the projects on schedule and on budget.
  • To achieve this, you will need to analyze, plan and develop the key project milestones and related work requirements and standards that directly relate to the projects you are responsible for scheduling and managing.
  • You will need to hold regular meetings (via Microsoft Teams) with the team(s) to determine project progress and to address any questions or challenges that the team(s) are facing. You are not alone in this, so clearly, our management will be there to assist you as needed.
  • In addition to working with our internal teams, you will also be responsible for regularly communicating with our external customers. These communications will be regarding items such completed tasks, the current status of the project, and the on-going and future tasks needed to complete the project. 
  • A significant part of these customer communications will entail regularly monitoring and communicating the project’s current budget status to the customer, and keeping track of how much of the budget has been consumed to date.

Desired Qualifications, Work Experience and Personality Traits:

  • This person must have a demonstrated hands-on understanding of project management processes, strategies and methods. Because of this hands-on experience, you are able to predict project challenges, and ideally, head-off project obstacles.
  • Mandatory: Excellent time management and organizational skills. Additionally, you should be able to communicate how to properly organize any assigned tasks to the team members whose projects you are managing.
  • Mandatory: You have experience working in a high-level collaborative environment, and you enjoy promoting a healthy teamwork mentality. You want to be part of a cohesive team of “drama-free” professionals who are responsible, show up to work regularly and on time. 
  • Mandatory: You are a genuinely good-hearted person who enjoyable to work with. You have a very strong sense of personal accountability regarding decision making. You take full responsibility for your work. You don’t make excuses, and you own up to your mistakes. We need employees who realize that all mistakes are learning opportunities which allow you to improve yourself.
  • Mandatory: A 4-year college degree.
  • Preferred: A professional project management certification from an accredited institution.
  • We absolutely require someone with an extremely flexible personality, who has no issues with rapidly changing directions or re-prioritizing tasks on the fly. As mentioned before, this is a brand-new role. We need someone who is open minded and collaborative.
  • Mandatory: Extremely strong written and verbal communication skills in English. This is because you will be regularly communicating with our U.S. based employees, management team, and external customers.
  • We absolutely NEED someone with a very high attention to detail. You should pride yourself on being able to spot small details that other people might miss. This is especially important in order to ensure that projects are completed on time, with minimal “surprises.”


Compensation (somewhat flexible):

We are targeting a compensation range of 35,000 – 50,000 PHP/month (includes 10% night shift differential) for this vital role. However, we like to take a very “common sense” approach to compensation. If you have exactly the skills we need, we may be willing to pay higher than the stated range. Obviously, the more “hands on” and relevant experience that you have, the higher the compensation level may be. So, if you feel that your experience matches what we are looking for, please send us your application along with your expected compensation level.


Other benefits:

·      Work from home! By logging into our corporate network through our remote desktop solution, this person will be able to perform their job function from their home.

·      Medical and dental insurance paid for by the company.

·      15 days of paid time off (PTO) each year (to be used as vacation or sick time) in addition to our standard United States based holiday calendar.  

·      Training classes applicable to your professional career are paid for on a regular basis for all employees interested.

How to Apply:

If interested in this role, please send your resume to 

Although just sending a resume is perfectly acceptable, please feel free to write a bit about anything else you'd like to share about yourself such as your career highlight(s), what interests you in this role, why you think you’re qualified for this role, or anything else you feel like sharing! Thank you for your interest, and if your background and work experiences fit what we are searching for, you can expect to hear back from us in the near future!

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