Head of Training (Technology Services), Ortigas – Temporary Remote

Lennor Metier is hiring for a Head of Training (Technology Services) to join a global company that powers Artificial Intelligence. They are building their world-class IT development team in the Philippines. Do you want to be a part of an exciting, innovative team that's betting on the future? If so, apply now!

What To Expect From The Role

• Work with other heads/managers to strengthen the team's processes and technical abilities
• Complete a comprehensive training cycle, which includes assessing needs, planning, developing, coordinating, monitoring, and evaluating
• Identify the company's strengths and problems and work to enhance them.
• Identify flaws and devise action plans to address them
• Recognize when activities must be modified outside of the curriculum to accommodate the audience's learning level
• Provide technical direction and leadership to the team, and be totally responsible for the team's whole service delivery
• Lead the team by assisting and supporting them as needed to reach the objectives
• Evaluate team members' performance and devise a strategy for improvement
• Contribute to the company's efforts to increase staff skills, processes, and the discovery of new tools/frameworks
• Ascertain product, process, system, compliance, skills/knowledge, and leadership gaps, and collaborate with relevant teams to improve them
• Conduct interviews with employees and supervisors to determine training requirements.
• Conduct a requirements analysis, research, and develop new training initiatives to improve employee skill sets
• Create and deliver content in a variety of formats, including face-to-face, webinars, and self-guided learning
• Conduct audits to confirm the effectiveness of training and track post-training results to verify learning effectiveness
• Evaluate comments from the classroom to determine how to improve class facilitation
• Assist with the creation of instructional learning materials for training courses that promote employee competency development
• Contribute to the revision and improvement of existing materials in order to keep up with staff development demands
• Plan activities such as presentations, employment simulations, and role-playing exercises for in-house and off-site audiences
• Ensure that new hires receive obligatory technical and regulatory training
• Provide all required paperwork and reporting for all facilitated classes

What You’ll Need

• Bachelor’s Degree
• At least 10 years of total experience as a Trainer and with 4+ years experience in Training and Development in the Software Engineering industry
• 2+ years of experience leading teams of IT trainers
• Ability to thrive in a fast-paced, quickly changing environment
• A sense of ownership and pride in your performance and its impact on the company's success

Location: Ortigas, Philippines

Setup: Work From home until further notice

Shift: Flexible

Salary: Competitive

If you are passionate about this job, we’d love to hear from you!

Lennor is a talent partner for some of the most desired companies and next-generation enterprises looking to fill top talent across creative, digital, engineering, and technology domains. We look forward to helping you land your next career opportunity and achieving your goals!