Fusion Centre Watch Analyst

TD Securities
TD Securities
( Science, Research & Analysis )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

TD Bank Group

Headquartered in Toronto, Canada, with approximately 90,000 employees in offices around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 26 million customers worldwide through three key business lines:

  • Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
  • U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
  • Wholesale Banking including TD Securities

TD had CDN$1.7 trillion in assets on July 31, 2021. TD also ranks among the world’s leading online financial services firms, with more than 15 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

In Singapore, TD operates as The Toronto-Dominion Bank, Singapore Branch and Toronto Dominion (South East Asia) Limited, which are collectively known as “TD Singapore” since 1979. The key business in Singapore is TD Securities which is part of Wholesale Banking.

About This Role:

The Fusion Centre is a multi-disciplinary team with global 24/7 representation in Canada, United States, Israel, and Singapore and is best provide timely response and coverage necessary to review, investigate, triage, and escalate incidents where necessary.

We are looking for someone to support the Watch arm of the Fusion Centre. The Watch team facilitates comprehensive incident response and timely information sharing with Senior Executives on incidents impacting or of interest to the Bank. In collaboration with Fusion Operations partners, Watch team members are responsible for monitoring, triaging, providing timely response to and written communication regarding complex threats, events and incidents. Through its work, Watch builds and promotes shared awareness through effective engagement, coordination, facilitation, and communication.

You will provide subject matter expertise regarding incident coordination (both internal events impacting TD and external 'celebrity' events relating to the financial industry of interest to TD), executive communications and preparedness including the identification of key learnings, tracking and follow up for remediation progress. The position reports to the Senior Manager, Fusion Watch.

Meaningful work is fueled by meaningful performance and career development conversations with your manager.

Here's some of what you may be asked to perform:

  • Engage with information sharing teams to create non-technical communication materials to inform critical stakeholders on emerging events that have or may have impact to TD to ensure consistent information is gathered and shared with appropriate stakeholders.
  • Communicate to impacted teams and key stakeholders using appropriate language targeted to the audience.
  • Facilitate timely engagement and coordinate incident response with core Fusion Centre partners during active information security events/incidents, by facilitating calls, taking minutes and tracking action items.
  • Engage key stakeholders to conduct a detailed internal assessment of TD's readiness against a scenario experienced by the external party.
  • Establish and maintain Fusion Watch communication and coordination playbooks (for internal incidents and external 'celebrity' events), and comprehensive list of Fusion Centre partners required for response.
  • Contribute to the development and delivery of Fusion communication products.
  • Build and maintain relationships with business units and key stakeholders.
  • Perform on-call duties for Fusion Watch response during off-hours as part of TD's incident and event management process.
  • Adhere to policies, procedures, technology control standards and regulatory guidelines.
  • Contribute to internal activity and process review, flag windows for improvement.
  • Assess, identify and escalate issues appropriately.

What can you bring to TD:

Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

  • University Degree.
  • Information Security Certification / Accreditation an asset.
  • 5-7 years of relevant experience.
  • Advanced knowledge of technology incident coordination and preparedness with the ability to provide timely analysis and documentation for incident and exercise reporting.
  • Strong written and verbal communication skills – ability to exercise judgment and communicate complex issues in a clear, simple and/or understandable manner.
  • Understanding of TD’s organizational structure, infrastructure, products and services.
  • Excellent organizational, analytical, critical thinking and problem-solving skills with a strong attention to detail.
  • Excellent time-management and organizational skills to manage multiple deadlines and tasks with varying priority levels.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

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