Field Operations Specialist

( Operations & Project Management )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Description

Are you ready to be the next member of our team? If you have the knack and heart for Shared Services Support, then we knock on your door!

We are looking for a dynamic and driven individual who is built with heart and balance to drive things as you collaborate with either onsite or remote teams; someone who values all customers through openness and enables them to reach their full potential.

This role is open to expert-level professionals who have program support experience and have displayed senior-readiness. If you believe this opportunity is for you, read further to understand what it takes to be part of our awesome Field Operations team.

In This Role

  • You will assist the Team Lead in driving initiatives in support of our Internal Stakeholders
  • You will provide transactional related tasks in a dynamic, exciting, fast-paced environment with urgency and quality
  • Your quality assurance and control background will help sustain optimal and seamless business-as-usual operations
  • You will collaborate with cross-functional teams to manage and roll out projects and share well-thought ideas that can help yourself, the team, and others in delivering areas of their responsibilities
  • You will challenge yourself to be better while aligning with the immediate team and the bigger team's goals and vision
  • You will drive impactful projects that help improve processes, nurturing better relationships with partners, and help sustain and/or entice new healthy partnerships

On Your First Day, We Will Expect That

  • You have experience in managing data and a working knowledge in Salesforce
  • You are proficient in Excel and able to generate reports using macros, pivot tables, etc
  • You have a good eye on details, processes, support and embraces quality as the standard of success
  • You demonstrate a real passion for compliance in standardizing processes while open to continuous improvement
  • You are a multi-tasker with compartmentalization skills to work on varied tasks with care and focus
  • You have an upbeat personality, quick on your feet and adapt to the different tunes brought by business changes and process improvements
  • You are a great communicator with inclination to instructional communication. You have proficient ability to express thoughts in a clear and concise manner

It's Also Great If

  • You have the propensity to learn technical tools

More About Our Team

Our mission is to support the global field sales teams with urgency, transparency, and accuracy. We're passionate about helping them scale and achieve their goals because their success is our success. To learn more about working with the Sales Operations Team at Atlassian, check out our Marketing Team page!

More About Our Benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More About Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .

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