Digital Sales Rep

( Sales & BD )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Contract
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

ServiceNow is looking for a high achieving Commercial Inside Sales Representative ("Commercial ISR") to join our expanding Inside Sales team. You have a track record in new business pipeline generation through to close, over the phone. The Commercial ISR will produce new business sales revenue from software licenses within Small and Midsize Business (SMB) and Mid-Market accounts for clients with less than 1,000 employees in a defined geographic territory. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

Performers within the Inside Sales Team have gone on to excel in many different roles at ServiceNow.

What You Get To Do In This Role

The Commercial ISR builds relationships with clients while achieving quarterly and annual sales quotas for an assigned territory.

  • Lead and nurture your sales opportunities and manage your territory (Singapore)
  • Run sales from start to finish where the average sales cycle is 4-6 months
  • Make a difference within a growing team and company
  • Communicate accurate information to your management such as forecasting, territory plans, goals, etc.
  • Build healthy business relationships to support customer adoption
  • Partner with a team to collectively achieve success (solutions consultants, sales operations, field leadership and product line specialists)


To be successful in this role you have:

  • 1+ years of experience in a direct or support role on a software or solution sales team
  • Experience in Business-to-Business sales (B2B)
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • An understanding of the sales process, with the ability to progress and manage complex sales cycles
  • Experience communicating with CxO personas
  • Travel for training or meetings may occasionally be required


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.


A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.


A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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