Diagnostics Support Specialist (Remote) - Indonesian/Korean

Michael Page
Michael Page
( Other )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail
  • Promising career with a good medical devices company
  • Steep learning curve, daily challenges and amazing network

About Our Client

  • A global healthcare leader in providing critical medical diagnostic products.

Job Description

  • Implement and maintain the quality system's effectiveness.
  • Provide Customers Phone support and perform instrument monitoring from dashboard visualisation platform (Training and Guidance will be provided).
  • Work with cross-functional teams to propose, recommend and provide resolution to issues.
  • Level I & II support for customer's problem resolution.
  • Improve Customer Net Promoter Score (NPS) where the quality of support and customers satisfaction will be measured.

The Successful Applicant

  • Must have clinical laboratory experience and use of laboratory automated analysers.
  • Must be able to converse in Bahasa Indonesia/Korean.
  • Have at least 2-3 years of clinical laboratory practice, field application for laboratory systems, hardware and reagents troubleshooting experience.
  • Fresh graduates with relevant internship experience are encouraged to apply.
  • Study background: Bachelor's degree in Biomedical engineer, Bachelor in Clinical laboratory, Master in Biology / Human Biochemistry, Bachelor of Science.

What's On Offer

  • Great avenue to develop a promising career within the Healthcare & Lifesciences sector.
  • Excellent opportunities to grow personally and professionally.
  • Attractive remuneration package.

Contact: Geralynne Goh

Quote job ref: JN-092021-3596353

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