Debt Collector

My Virtual Mate
My Virtual Mate
( Other )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Contract
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

This is a remote position.

We are looking for an experienced Debt Collector to do the following:

  • Actioning overdue customer files by phone & correspondence in a respectful manner
  • Assessing accounts and recommending legal action where required
  • Developing & maintaining positive relationships with customers
  • Entering & maintaining accurate file notes
  • Handling customer queries
  • Processing payments (direct debit, EFT)
  • Meet set monthly KPIs


  • Results driven
  • Thrives under pressure
  • Strong communication skills
  • Has attention to detail
  • High level of problem solving and negotiation skills

Work From Home Requirements

  • At least 10mbps internet connection
  • Back up internet connection, postpaid or prepaid
  • Laptop or Desktop with updated operating systems (at least core i5 or higher)
  • Backup laptop or desktop (at least core i5 or higher)
  • Headset with mic
  • No background noise during work hours
  • Must not be currently employed full time
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