As a Data Enrichment Agent, you will be joining our Data Enrichment team to support the execution of licensing in the healthcare field for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.
What will you really do?
- Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
- Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
- Responsible for timely and quality execution of tasks
- Monitoring daily operations
- Ensuring Delivery Team is fully staffed and trained
- Delivering agreed-upon progress and quality reports
- Implementing process improvements
Why We Think This Job Is Great
- It’s a full-time, 100% remote position where you’ll work from home.
- You’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.
- At least 2 years call center supervisor experience
- Strong command of the English Language both oral and written
- Must be highly trainable, pro-active, and has initiative
- Capable of working from home with strong internet connectivity.
- Willing to start work immediately and on a graveyard shift
- Ability to work with international teams where team members are in different locations and belong to different cultures.
Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.
If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.