Workstream (www.workstream.us) is a text recruiting and hiring tool for local businesses. We are a team from MIT, Y Combinator, Google, Yelp, Harvard, Stanford, and Cornell among others. We are a Series B company and have raised $60M from Founders Fund, Coatue, Bond Capital, CEO Zoom, Jay Z, Joe Montana, Will Smith, and more.
Workstream helps businesses like Jamba, Chick-fil-A, McDonald's, Dunkin', Applebee's, and Auntie Anne's and more to hire faster with texting / SMS, cutting in half the time to engage, hire and onboard hourly workers. This saves businesses 10s of hours every week, helping them hire the right talent, faster. We do this by engaging hourly candidates with texting, posting to over 100+ job sites like Indeed, Craigslist, ZipRecruiter; scheduling efficiently via mobile workflows, and seamless onboarding via online signing.
About the Role:
Workstream is an early, seed stage startup, funded by well known institutional and angel investors (happy to share more privately). We are a small team of ~30 full timers + a few part timers with strong passion to make hiring easier and faster. We hope to find a teammate with the same energy.
We are looking for a passionate and dedicated individual to join our growing team. This person will be a core member of our customer support team, and you will be well positioned to succeed -- the entire company from sales, customer success, product, and engineering are all aligned to make sure our customers are successful!
Lastly, Workstream is a company that is remote in its DNA. Our headquarters is in SOMA, San Francisco, but 60%+ of our team is remote. This role will be remote (you can work from home) but you must be able to work US Pacific time zone hours (9am - 6pm PST).
Customer Support (90%)
Customer Success (10%)
What we are looking for:
We really value people with a good culture fit, and here are some of the values that we have -
How to be successful in this role
We are looking for someone that can grow with our team over time. You have a scrappy, hands-on attitude to hit the ground running.
You will succeed if you have a startup mentality of “getting sh*t done”, and you will grow as the company scales. If you are looking for a relaxed 9-5, please back away slowly. If you are insanely bright, hard working, humble, and looking to build a career on the ground floor of an exciting and fast-growing software-as-a-service (SaaS) business, this is for you.
What we offer
Here's more information on Workstream
Worksteam provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.