Customer Success Manager (Makati City) - temporary remote

Lennor Metier Consulting Asia
Lennor Metier Consulting Asia
( Customer Service )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Lennor Metier is hiring for a Customer Success Manager to join a global technology company.

What To Expect From The Role

  • Working with clients to develop and implement a rollout strategy
  • Communicating to customers a vision, strategy, and plans
  • Collaborating with Account Executives, Product Teams, and Support Teams to discover the best solution for our customers
  • Driving adoption, retention, and advocacy of flagship software
  • Putting solutions in place, training customers, and overseeing customer programs

Qualifications

  • Bachelor’s degree
  • Familiarity with Salesforce and Intercom systems
  • Strong relationship and stakeholder management skills
  • Ability to actively listen, understand customer pain points, and take action
  • With a background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption.
  • Persuasion and presentation skills, with the ability to communicate up and down an organization underpinned by outstanding verbal and written communication skills

Location: Makati City

Setup: WFH temporary but must be flexible for Hybrid

Shift: Flexible Shift

Salary: up to 35k

If you are passionate about this job, we’d love to hear from you!

Lennor is a talent partner for some of the most desired companies and next-generation enterprises looking to fill top talent across creative, digital, engineering, and technology domains. We look forward to helping you land your next career opportunity and achieving your goals!

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