Customer Service - Test Assigment

SGS
SGS
( Customer Service )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

Study testing manual & advise to Order Controller team or client.

Communicate with client to clarify test query & follow up.

Sample breakdown & assign appropriate test item(s) of sample component(s)

Take sample photo.

Save & name sample photo

Be able to use several company softwares.

Input correct & updated report due-date into system

Arrange & summary account information in folder Buyer Manual in internal share drive

Handle internal query on order status.

Clarify unclear point of testing manual with Key Account Manager.

Deliver company service to client

Able to satisfy client's need within scope of job

Willing on handling a new request/ procedure.

Able to cooperate with others teams (ex: Lab, Reporting, Sales) in order to safisfy client's requirement.

Other duties upon requested

Qualifications

University or above (Chemical or Textile/ garment industry)

Good communication skills (Listening to fully understand, Explanation clearly & easy to understand)

Fluently using English

Good at Microsoft Office (Word, Excell, Outlook, Power Point)

Strong social intelligence and influencing skill

Additional Information

Careful

Trustworthy

Systematic thinking

Situation behavior skill

Active & willing to handle new things

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