Customer Service Specialist (Taguig City) - temporary remote

Lennor Metier Consulting Asia
Lennor Metier Consulting Asia
( Customer Service )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Lennor Metier is hiring for a Customer Service Specialist to join a global training company.

What To Expect From The Role

  • Effectively responds to client concerns and queries with courtesy and professionalism
  • Communicates with customers via phone, email or chat
  • Takes incoming calls from clients and directs them to correct department or individual
  • Focuses on delivering a positive customer experience
  • Required to do research on companies for setting up M&A calls
  • Enter Ticket for CS as needed to report bugs

Qualifications

  • Bachelor’s degree
  • With one year of related experience
  • Advanced proficiency in Microsoft Excel, Word, and PowerPoint
  • Strong written and verbal communication skills (English); Interacting with diverse personalities
  • Self-starter with excellent follow-up and time management skills; ability to multi-task
  • Capable of handling a fast-paced, innovative, and constantly changing environment

Location: Taguig City

Setup: temporary remote but must be willing to work onsite

Shift: Night shift but must be willing to work in a shifting schedule

Salary: up to 25k

If you are passionate about this job, we’d love to hear from you!

Lennor is a talent partner for some of the most desired companies and next-generation enterprises looking to fill top talent across creative, digital, engineering, and technology domains. We look forward to helping you land your next career opportunity and achieving your goals!

3 total views, 1 today
Apply this position
LinkedIn-PH - 3 days ago