Customer Service Representative: Our Member Care Advisors (Remote)
Better Health is creating a new medical provider type, disrupting the $80B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution. We help our members discover and purchase the best medical equipment and supplies to address their underlying chronic conditions.
Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states, 11 Medicaid licenses, and preferred national provider contracts with Oscar Health and Humama. This has allowed our member base to rapidly grow month to month with virtually no churn. We are backed by Caffeinated Capital, General Catalyst, 8VC, and Bill Ackman, as well as several prominent healthcare leaders including the CEO and President of eHealth.
It is time for us to continue our growth by hiring more Member Care Advisors! If you -
Are excited about making a positive, lasting impact on people's lives
So, what will you do as our Member Care Advisor?
Sounds exciting? We're looking for YOU, if you:
Now, why choose Better Health?
For starters, our benefits include:
But most importantly, here at Better Health, our mission is to bring information, access, and support to people managing chronic conditions at home. Our diverse team is united by our shared values:
If you're fired up at the thought of revitalizing a tired $60 billion industry and passionate about user-focused solutions, join us!
Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.
We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.