We are looking to hire hardworking Telco professionals to join our team immediately.
You’ll be providing excellent customer service by talking with clients and help answer their questions and solve problems, often on a wide array of topics, and are a crucial part of ensuring overall customer satisfaction.
You will play an essential role when it comes to identifying what clients want while providing excellent, professional customer service, including diffusing unhappy clients when needed.
To be successful in this role, you must have the ability to manage time well; use software, scripts, and tools; and maintain lasting relationships with other call center members, as well as external clients.
Why We Think This Job Is Great
Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.
If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.