Customer Service Provider with Hindi\Urdu

IQ Option Europe Ltd
IQ Option Europe Ltd
( Customer Service )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

IQ Option is an international IT company operating in the fintech industry. We have developed one of the world's best trading platforms for financial instruments and we are very proud of this. For six years, our product has received more than ten prestigious awards, including the most innovative and reliable broker in the field of high-risk trading. Also, during this time we have turned from a small startup into a large company of 200 people in three offices.

Our great pride is the Customer Care Team, which makes up one fifth of the team! These guys are the face of IQ! Today, more than 50 million users in 200 countries of the world are registered on the platform and these figures are increasing every day. And that means we always have a lot of interesting tasks.

We provide our services 5/2 night shifts:

1. from 7 pm to 3.30 am Malaysian time

2. from 9.30 pm to 6 am Malaysian time

Rotational days off

And now we are looking for a future colleague who will make our customer service even better.

Chats serve as our main communication channel on the platform. Our customers ask us a variety of questions starting from trading up to movie recommendations so you won't be bored.

We are looking for a person who:

- Writes and speaks foreign languages fluently (English and Latin Hindi\Urdu).

- Lives in Malaysia

- Is able to communicate effectively with our clients and is able to determine the needs of a

particular user and find a custom solution that suits him.

- Is not afraid of difficulties and high workload. We are intense both in work and rest! We work a lot and have fun to the limit.

What about payment?

We pay 5860 MYR as a basic payment and up to 1300 MYR as an extra payment after the first 3 months.

This is a temporarily remote position due to the COVID-19 pandemic

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