We are looking for a remote Customer Service Officer based in Malaysia with the following attributes:
- Respond to emails, live chats, moderate social media comments, and make phone calls.
- Assist customers in troubleshooting hardware and software issues (related to gaming).
- Report to CS managers and liaise with teams from Singapore and the Philippines for daily operations, delivery schedules, etc.
Preferably with Experience in the following fields:
Since the position is a work from home set-up make sure that you have the following: