Customer Service / Live Chat Agent — Challenge, Inspire and Grow with us at Miss Amara!
We are looking for a Customer Service / Live Chat Agent to help us transform the way rugs are sold online! This is a remote, contract role that requires work during US business hours.
We’re growing here at Miss Amara — fast. We’re reinventing the way that customers buys rugs online, innovating how people buy rugs through industry-first technology and a best-in-class customer experience. Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. We've received industry recognition for our innovation, customer-first mindset and growth trajectory, including:
Our plan: To be the number one global retailer for rugs.
Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive.
We are shaking up the homewares industry with innovative technology that removes the biggest pain points in buying a rug - offering free returns, free styling advice, and industry-first augmented and virtual reality, tools to ensure our customer selects the perfect rug. Our approach is a complete game changer for how customers shop for rugs.
We are building an all-star team to create a scalable business that our customers want to return to, time and time again.
We are looking for a motivated team-member to join our Customer Experience Team. You’ll join our experienced Live Chat Team Lead in shaping a strong brand experience that you can be proud of.
The successful candidate
Why should you join?
If you’re inspired to join the future of e-commerce, we want to hear from you!