Established in 2014, with founders from the USA and Vietnam, GEM has become known as a symbol of hyper-growth in the Vietnamese IT industry. With employees as our most important resources and investment, we are committed to delivering solutions that help our customers increase their business success. That is the only way we can keep on growing!
Address: 26th floor, Handico Tower, Pham Hung street, Hanoi
ABOUT THE JOB
GEM Corporation is hiring two (2) remote, part-time Customer Onboarding Specialists to work with a software client. The Customer Onboarding Specialist will facilitate the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, help solve technical problems, and ensure smooth adoption of the software.
The ideal candidate is energetic, experienced with software, passionate about helping customers, and excels in communication via video conference and email. Successful candidates will have the ability to quickly learn new technologies and communicate those concepts to customers with varying degrees of technical expertise.
REQUIRED SKILLS AND EXPERIENCE