Blocktrade Operator

( )  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

  • Boost sales and contribute to our long term business growth by contacting and developing relationships with potential traders/agents/partners
  • Handle dispute on our C2C platform between trading parties
  • Uncover user’s unique needs and challenges
  • Perform clients’ document checks as per standard procedures
  • Monitoring transactions, investigating and reporting suspicious activity
  • Reading, prioritising and responding to customer queries via live chat, emails, phone calls and social media posts
  • Direct ongoing market research to foster the product’s growth
  • College degree or above
  • Bilingual is required, Mandarin and English (to efficiently cooperate with various stakeholders across the company)
  • At least 2 + years of relevant experience in business development/growth marketing roles, preferably in Crypto OTC
  • Knowledge or keen interest in Blockchain/ Cryptocurrency industry is a plus
  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire
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