Blockchain Production Support/TechOps

binance
binance
( )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities
  • Is responsible for investigating and resolving the technical issues timely from external or internal communities on the blockchain products including Wallets, Bridge, Nodes, and more
  • High responsibility in continuous improvement in BSC technical documentation, blogs and community forum
  • Strong collaboration, communication and interaction with all stakeholders including product manager, engineering and business development team. Work closely with product and engineering teams globally, participate and follow up in iteration, release and roadmap planning timely
  • Very flexible with capability to prioritize multiple tasks and deadlines to facilitate well in a fast-paced, rapidly evolving organization
Requirements
  • 2+ years of experience in similar roles - e.g. Technical Support, Community Support, etc
  • Background working with mission critical 24/7 systems will be beneficial
  • Must have strong capabilities to identify, analyze and resolve problems logically and systematically
  • Tech skills: Blockchain, Wallets, Web3
  • Passionate, Ownership, Doer-spirit, Result oriented, and good Team player
  • Business level English
Conditions
  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire
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