Billing Operations Analyst

Virgil
Virgil
( Operations & Project Management )
asiaremotejobs.com  Remote (Asia | APAC Time Zone Permitted)

Job Type : Full-Time
Experience : 3 to 5 years
Education : Bachelor Degree

Job Detail

Who We Are At Virgil

Virgil is a tech-forward provider of adult behavioral therapy across the United States. We believe that patients, clinicians, and insurers all deserve a better healthcare experience, so we built one.

Our mission is to provide personalized, technology-empowered care for adults struggling with behavioral disorders in the environment best suited to help them - their home or ours.

We're looking to rapidly grow our team with values-driven, diverse, caring professionals to help us.

About The Role

Virgil is hiring an Analyst to join our Billing Operations Team. The Billing Analyst will support critical operational tasks for our patients.

What You'll Do

  • Monitor and track the status of patient subscriptions
  • Process invoices
  • Troubleshoot billing issues
  • Follow up with customers about billing inquiries
  • Use Slack to communicate with other team members
  • Complete Ad-hoc projects as is necessary

What You'll Need

  • Advanced English
  • Willing to work 9am-5pm EST
  • Organized and a strong attention to detail
  • Ideally experienced with Stripe or other billing solutions
  • The ability to work autonomously
  • The ability to adapt quickly to new computer software programs

About Virgil

In addition to our clinicians and supporting departments, our company is built around four cross functional teams (spanning operations, product, marketing, business development, etc.):

  • Demand - Deliver top notch products and services to our growing number of patients. You'll work with patients to understand pain points and optimize the patient journey from first contact to start of care to offboarding.
  • Supply - Own and manage the relationship with our clinical practitioners. You are responsible for the growth of our clinician ecosystem by attracting, recruiting, and retaining high quality behavioral care providers.
  • Platform - Build tools and provide services to optimize and improve the delivery of clinical care. You'll help match the right provider with the right family, coordinate clinical care, and develop digital therapeutics products.
  • Quality - Improve the quality of care delivered to our patients. You'll ensure that we provide strong clinical outcomes, develop training platforms to level up our providers, and maintain compliance with a variety of payor and regulatory requirements.

At Virgil, we are a globally distributed team with many of our team members located in the following cities: San Francisco, New York, Los Angeles, Toronto, Montreal, and Kyiv. While everyone currently works remotely, we envision a future that balances face to face collaboration with a remote friendly environment.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

Virgil is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.

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