About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah, Zoey, and Cyrus. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services. Cyrus, our modern logistics fleet makes ultra fast deliveries for medication with the help of AI

Job description

This role is high trust and high autonomy. You will work very closely with our Founder and independently lead initiatives with our operations, growth, brand, go-to-market, and new product development teams.

Duties will flex based on your strengths but here’s some of what you would do:

Drive high-impact reengagement, retention and referral initiatives to help our patients.
Lead 0-1 ventures from conception to delivery.
Monitor progress of key projects across the department, ensuring key updates / milestones / blockers are escalated as needed
Establish an efficient internal system that guides day-to-day operations.
Ensure that information arrives at the right point in our Founder’s decision-making process, and that follow-up happens without him having to check.
Make prioritisation and decision-making more efficient and well-understood by facilitating effective and efficient business planning processes.
Guarantee that internal meetings are well-run, impactful and have clear next steps, delegating work clearly and effectively.
Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies.
Identify and solve strategic and operational problems (e.g., identify and complete key analysis, generate actionable insights and recommendations, and set and track success goals).
Manage business processes (e.g., annual planning, business casing, OKRs, and resource management).

The Role

This role is a training ground for leaders who will eventually become:

Country General Manager
General Manager in each of our brands
Head of Growth
Head of Operations

As we continue our journey of building, launching, and scaling ambitious healthcare ventures, there will be opportunities to lead ventures, markets, partnerships and new distribution channels.

Examples of projects could include:

Research, launch and scale a new healthcare venture (e.g. diabetes, mental health, pathology)
Research and launch a new core capability (e.g. our new product development & OTC team)
Research and execute a new international launch.

We're Looking For:

Your experience:

At least 2 years in a high performance environment (e.g. consulting, investment banking, high growth startup, technology, law, global FMCG)

Your skills:

We’re looking for generalists with a track record of delivering great work. Here are some of the skills we’re after:

Understand and make trade-offs — your path may be filled with uncertainty, but you possess the ability to break down problems, make a decision and move forward.
Excellent written and verbal communicator — you know how to convey information about our customers and business in a compelling way that helps all the teams feel informed and excited.
Meticulous and organised — you’re detail-oriented and understand the importance of establishing standards and procedures across verticals, you’ll bring order to the chaos.
Confident business analyst — you can read a balance sheet, clean up data and are comfortable using tools like Excel to answer business questions quickly.
Passionate and people-oriented — you will work closely with the founder, and understand how to use your power and influence to lead from behind.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

We’re one of the fastest-growing healthcare companies in Asia.
You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
Employee equity scheme giving you a share in the company and the work we do.
Free GP consults, subsidised treatments & therapy, and free Noah & Zoey wellness products.
A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Ordinary Folk

IT / Development

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