Be an Entrepreneurial Creative Operations Manager - Join an Innovative Art Team

Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools.

We have 400+ students who will do $15 million in sales over the next 12 months.

As a team, we will be focused on the next $50 million. You’ll work on the following questions and many more with the other members of our cross-functional Growth team.

We are looking for an insanely driven manager with an eye for design to join us in our mission of clothing every college student in awesome custom-designed apparel.

Every single order at Fresh Prints has a design mock-up made for it.

Whether we’re vectorizing a client’s design, placing their vector logo on a template, or creating something original, the art team is responsible for making sure these templates get to clients quickly and with outstanding quality.

The Art Team is one of our top selling points and a good experience with the art process can close a sale. We also post and market many original designs on our website and social media. The art team is responsible for creating these designs.

We’re looking for a Creative Operations Manager who can help manage our growing team. Managers will provide guidance for their direct reports, set goals around key performance indicators, and be in charge of writing and delivering Performance Reviews on a yearly basis. The ideal candidate for this job has experience in graphic design, experience managing others, and can inspire their team to create fantastic art.

Responsibilities

Directly manage Fresh Prints art Team Leads, and indirectly manage artists and or art assistants
Tracking and driving the team around metrics to ensure all goals are met
One on one meetings with your direct reports and with the Director of Creative Operations
Lead performance improvement projects to increase the efficiency and effectiveness of the Fresh Prints art team

Essential Requirements

3+ years of people management experience
Strong organizational skills
Able to make decisions without direct supervision
Fluency in English and excellent communication skills
Proficiency in analyzing data in Excel or Google Sheets
Able to assess and troubleshoot issues and provide solid recommendations
Can conduct meetings, facilitate discussions, and encourage active participation
A working laptop/desktop computer that can support AI and PSD files
Consistent, strong internet connection
Ability to manage multiple tasks and projects as needed
Technical knowledge of graphic design software (Adobe Photoshop and/or Illustrator) and workflows is preferred, but not required.

Personal Attributes

Fanatical attention to detail.
A natural born leader: You know how to drive a team and get the best out of them. You don’t care about being loved, you care about building a fantastic team that hits aggressive goals.
Goal Driven: You’re set on your goals and respect the timelines your goals are bound by.
Proactive: You believe it’s always on you to make sure anything you do is a success. In love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zone.
Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.
Open to change: You’re inspired by the endless ways in which everything we do can always be improved.

Compensation & Benefits

Compensation is $16,800 per year
We cover the cost of your Adobe illustrator license
A fast-paced environment with lots of room for growth and a successful career
Eligible for a health insurance reimbursement benefit up to $300 per year after 6 months

Details (Other expectations from the role)

The job is based out of the Philippines - Remote "Work From Home" position
Training (and likely full-time job) will be at night in the Philippines (working hours US Eastern Time)
This is a salaried role, not an hourly role. However, to make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/Hangouts etc. at least from approximately ~8:00 am to 4:00 pm EST from Monday to Friday

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply

Fresh Prints

IT / Development

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